❓ Frequently Asked Questions
mdb88 Q&A — All your questions answered in one place
Casino games, cricket betting, deposits and withdrawals, VIP benefits, and account verification — find detailed answers to everything right here.
Your answers are right here
Whether you are new to mdb88 or an experienced player — questions can come up at every stage, from opening an account to withdrawing a big win. On this page we have organised the questions Bangladeshi players ask most often into five categories. From casino table games to cricket betting, VIP cashback to how to deposit via bKash — you will find all the answers below. If you cannot find what you are looking for, reach out on our 24/7 live chat.
Frequently Asked Questions
Click on a question by category to see the answer.
Casino & Table Games
Teen Patti is a popular South Asian card game played with three cards. At mdb88, you can place bets at live dealer tables while watching real cards being dealt. Each round, both the dealer and the player receive three cards each. The best hand wins. The game starts with a Boot (initial bet) and you can play as Blind or Seen. You can also talk directly to the dealer through the live chat.
Andar Bahar is a very simple card game — one of the least complicated casino games around. The dealer places a card in the middle and you have to predict whether the next matching card will fall on the left side (Andar) or the right side (Bahar). With only two options, new players can feel comfortable from their very first session. mdb88 offers JILI's live Andar Bahar.
Yes, in live dealer games professionally trained dealers broadcast in real time from a studio. Studios from top providers like Evolution Gaming and Ezugi are equipped with high-definition cameras. You can watch the cards and the roulette wheel live on your own device. Game outcomes are determined by real cards or a real wheel, not by computer software.
A roulette wheel contains numbers from 0 to 36. You can bet on any number, the color of a number (red or black), odd or even, or a range of numbers. A ball is spun on the wheel and wherever it lands is the winning number. Betting directly on a single number pays the most but has the lowest probability; betting on red or black carries less risk but also pays less. mdb88 offers both European and live roulette.
mdb88's table games come with a range of limits — from low-stakes tables for newcomers to high-limit tables for experienced players. The specific limits are shown in each table's lobby and you can check them before starting a game. Limits vary across different providers and tables at different times, so it is best to choose a table from the lobby that fits your budget.
Cricket Betting
Live in-play betting means placing bets while a match is in progress. Even after the game has started, you can place new bets after watching each over, wicket, or run. Odds change continuously based on how the match is going — if a team starts performing well, their odds of winning shorten. It is more exciting than traditional pre-match betting because you can make decisions based on how the game is unfolding.
An accumulator bet combines multiple matches or events into a single wager. The odds of each selection are multiplied together, so the potential payout can be much higher. However, if any single selection is wrong, the entire bet is lost. For example, if you back Bangladesh to win the Bangladesh vs India match and also predict that the toss winner will choose to bat in another match on the same day — combining those two makes an accumulator.
Decimal odds are quite straightforward to read. Simply multiply the amount you stake by the odds figure to get your total return. For example, if you stake ৳1,000 at odds of 2.50, you would receive ৳2,500 if you win (which includes your original ৳1,000 stake), giving you a profit of ৳1,500. The higher the odds, the lower the chance of winning but the bigger the payout.
mdb88 offers a variety of cricket markets. The most popular are Match Winner (who will win), Top Batsman (who will score the most runs), Top Bowler (who will take the most wickets), Over/Under Runs (whether runs in a specific over will be more or fewer than a set number), First Wicket Method (how the first wicket will fall), and Toss Winner. More markets open up during the T20 World Cup and BPL season.
If a match is cancelled or declared no result due to rain or any other reason, all bets are generally voided and your original stake is returned to your account. However, if an official result is determined by the Duckworth-Lewis method, bets are settled according to that result. Check mdb88's terms and conditions for the specific rules.
VIP & Cashback
mdb88 has three VIP levels. The Bronze level offers a weekly cashback of up to 0.3%. At the Silver level this rises to up to 0.7%. Reaching the Gold level gets you a weekly cashback of up to 1.0%. Each level also adds more advanced benefits and priority service. Cashback is credited to your account every week.
The more you play and stay active on the platform, the faster you can move to the next level. VIP points accumulate through regular betting and casino play. The platform reviews your activity to determine tier upgrades. When you reach a specific milestone you will be notified and the benefits of the next level will activate automatically.
On a set day each week, cashback is calculated based on your net losses over the previous seven days. A portion of that amount is returned to your account at the rate determined by your VIP level. Cashback is credited directly to your account and can generally be withdrawn without any additional wagering requirements. Check mdb88's promo page for the exact terms.
Alongside cashback, VIP members receive many additional benefits. These include a dedicated account manager, faster withdrawal processing, special bonus offers, and early access to new games or features. Gold members may receive the highest priority support and invitations to exclusive events. The higher the level, the broader the range of benefits.
Verification & Documents
A National ID card (NID) is the most widely accepted document for identity verification. A passport or driving licence can also be used. A recent utility bill or bank statement may be required to verify your address. All document images must be clear and complete — blurry or cropped images may delay the verification process.
The reason for rejection is usually sent by email. The most common reasons are an unclear image, an expired document, or a name that does not match your account. Rescan or retake the photo of the correct document and resubmit. If you are not sure what went wrong, email [email protected] or ask via live chat — our team will help you in Bengali.
Verification is done to protect your account. It ensures that only you can manage your account and that no one else can create an account in your name. It also helps prevent money laundering and fraud. Once verification is complete, the withdrawal process becomes faster and there are no obstacles when withdrawing large amounts.
Yes, this is very important. The name you registered with on mdb88 must exactly match the name on your bKash, Nagad, Rocket, or bank account. If the names do not match, your withdrawal request may be held up and verification will not be completed. Use your correct name from the moment you register your account.
How to Deposit
mdb88 has four deposit methods — bKash, Nagad, Rocket, and bank transfer. For bank transfers, major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank can be used. The minimum deposit amount is ৳200 for all methods. Mobile banking methods are generally the fastest and most convenient.
First, wait a little while — there can sometimes be a short delay due to server load. If it still has not appeared, take a screenshot or note the transaction ID from your payment app and contact us via live chat or at [email protected]. Our team will resolve the issue quickly once you provide the correct details.
After logging in to mdb88, go to the cashier or deposit section. Select bKash and follow the instructions shown. You will be asked to send money to a specific bKash number — use your mdb88 account ID as the reference. Once the transaction is complete, your account is usually credited within a few minutes. The minimum deposit is ৳200.
The process for depositing via Nagad is the same as with bKash. Choose Nagad in the mdb88 cashier, send money to the Nagad number shown, and enter your account ID as the reference. As long as your Nagad transaction limit and mobile number verification are in order, the process is completed quite quickly. A minimum deposit of ৳200 is required.
The minimum withdrawal amount at mdb88 is ৳500. For verified accounts, withdrawals are generally processed within 5 to 30 minutes. bKash and Nagad are usually the fastest. Bank transfers may take a little longer. There may be a slight delay during busy periods or if there are issues with verification.
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